Author Archive

How Confident are You? »

Answer this question: How confident are you, that if challenged, your organization could demonstrate that your electronic information is accurate, accessible, and trustworthy? I mean all electronic information, documents, emails, voicemails, faxes, databases,etc.

Major City Serves Taxpayer’s More Effectively »

A taxpayer would have to wait hours and sometimes days to get questions answered about their city related tax filings.

The Perfect Desktop Scanner »

Small, powerful and packed with features and benefits, the duplex KODAK i1220 Scanner delivers on your desktop scanning needs with a great combination of performance, value and price.

What is a Digital Signature? »

Throughout recorded history, we have used the handwritten signature to represent our identity, intent, and ownership. It has been a cornerstone of both commerce and common law since the dawn of civilization.

Steel Distributor Saves 3000+ Hours »

It was taking two people 8 hours each day just to file daily sales orders in file cabinets. That was just the sales department the credit department had almost the same problem.

Urban Library Solves Big Problem »

The client demands of this urban public library are growing exponentially. How to keep up and meet the demand was a big challenge.

Manufacturer Radically Improves Customer Service »

This manufacturer’s customers were frustrated, sometimes it took hours and even days to get information about an order. The older the order the worse the delay.

We Mentor a Middle-Schooler »

I had the opportunity to be my daughter’s mentor for a middle-school program. She has spent the day with us today and I thought I would share her observations here in an interview format:

First Edition of CASNotes »

Welcome to the first edition of CASNotes, an editorialized cliff notes of various trade publications that cover the ECM industry. Our goal is to provide you a filtered set of research and information from various publications.

Data Entry Productivity Up 9% »

Recently our document conversion service bureau invested in 10 new PC workstations. We chose HP Business Desktops with Dual Core Processors, 1 Gig of Ram and a 80 Gig Hard Drive along with Windows XP Professional.